Skip to main content- All About Guest Messaging Send and receive guest messages via SMS, email, and web chat — automate responses and manage conversations in HelloShift.
- Guest AutomationsSet up automated guest messages for pre-arrival, check-in, mid-stay, and checkout in HelloShift.
- Review Dashboard & Guest FeedbackMonitor guest reviews and feedback scores in one dashboard — track trends and respond to reviews in HelloShift.
- How to Set Up Your Chat Widget in HelloShiftThe HelloShift chat widget lets you connect with website visitors directly from your property’s site. Follow the steps below to customize and activate your chat widget.
- Message AutomationsSchedule recurring automation jobs to run housekeeping, messaging, or operational tasks on a set cadence.
- Snippets & TemplatesCreate reusable message snippets and templates for fast, consistent guest communication in HelloShift.
- Unlimited Automations GuideBuild custom automation workflows with unlimited triggers, conditions, and actions in HelloShift.
- Snippet LibraryDefine a variable once and use it in every snippet, automation condition and task label.